Linda Laggos

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Articles

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  • What's new for Officers?

    This page lists the latest updates to your RollKall application. Where appropriate, we've added links to associated articles that provide additional information.   September 21, 2021 release With t...

  • What's new for Agencies?

    This page lists the latest updates to your RollKall application. Where appropriate, we've added links to associated articles that provide additional information. Note: Depending on your privileges ...

  • Use the filter to refine your job search

    While tapping the Find Jobs () icon in the bottom left of the nav bar performs a search of available jobs, using the filter in the upper right corner lets you narrow down the types of results you g...

  • Manage Payments

    You can manage payments directly in your Portal or you can pay invoices via ACH without logging into your Portal. This article addresses both methods for managing payments. You can see invoices in ...

  • Monitor Payments as an LEA

    By clicking the Payments option in the navigation bar at the top of the page, you can see the statuses of invoices that haven't yet been paid or are in dispute by the client.Note: Coordinators and ...

  • Set up ACH manually

    When setting up your RollKall account, you may choose to set up ACH manually. Follow the steps below to do this. Click the dropdown arrow to the right of your name in the upper right corner, then ...

  • Set up your agency's RollKall account as an LEA

    The Agency Settings section of RollKall allows you to set your agency's default settings including officer approval and assignments, job fulfillment, payments, and invoices. If you need to change y...

  • Agency User Role Capabilities Matrix

    The recommended process for managing your staff's roles is as follows: Review the table below to understand what privileges are granted to each role. Assess your staff and decide which role each m...

  • Call off of a job

    The call off policy for jobs is set up by your agency's coordinator. Depending on how the job has been set up in RollKall by your Coordinator, you may still need to show up for the job. Jobs can be...

  • Manage Clients as an LEA

    Besides adding a client during job creation, you may also choose to view and create clients from the Clients page. The quickest way to get to the clients list is by clicking your name in the upper ...