Changed Agencies

If an Officer has changed Agencies or jurisdictions, the RollKall mobile app can be easily updated.

1. Tap the Profile icon in the upper left corner of the RollKall mobile app.
2. Tap Account.
3. Tap Department.
4. Tap the Current Department field and begin typing the name of the new jurisdiction.
5. Tap the correct jurisdiction when it appears in the list.
6. Tap Save in the upper right corner.
7. Tap Find Jobs in the bottom left corner. Please update any Supervisor information by clicking the tab reading: Edit Supervisor Information and Request Supervisor Approval. Be sure to fill in the new Supervisor's information.
8. Tap the card to request approval. At this point, the Request Supervisor Approval card includes a "Pending" banner as seen in the image below.

The Officer must wait to be verified by the Supervisor and updated Agency Administrator. The RollKall mobile app will send a notification once the account has been approved.