Get Answers to Your Questions

Within the mobile app, the Settings area within your Profile gives you access to our library of helpful articles which is available to you 24/7. If you're unable to find the answer you need there, you can open a Support Ticket for more assistance.

Jump to the appropriate section below based on your phone's Operating System for details.

Android users

iOS users

Android users

1. Tap Profile in the bottom right corner of your nav bar.
2. Tap the 3 vertical dots () in the upper right corner.
3. On the Settings page, tap FAQ.
4. Scroll through the list of articles and tap an unbolded title to open the article. 
   Or tap the magnifying glass in the upper right corner and type in a search keyword (for example, you can type the word payments for articles on that subject) and then tap your phone's enter key to bring up a series of related articles.
   
   

iOS users

1. Tap Profile in the bottom right corner of your nav bar.
2. Tap the 3 vertical dots () in the upper right corner.
3. On the Settings page, tap FAQ.
4. Scroll through and tap an unbolded title to open the article.
5. Or type in a search keyword in the open field (for example, you can type the word payments for articles on that subject) and then tap your phone's enter key to bring up a series of related articles.