Open a Support Ticket

Within the mobile app, the ? icon on the top left corner of some pages allows you to open a Support Ticket. We recommend that you check out our collection of Help articles before opening a ticket in case you can find the answer to your question before needing to open a ticket.

Jump to the appropriate set of instructions below based on your phone's Operating System.

If you open a ticket outside of RollKall Support's operating hours (M-F, 8A-5P Central Time), we'll address your issue as soon as the office reopens.

Android users

iOS users

Android users

If you are unable to find the answer to your question in the help articles, we recommend that you open a Support Ticket.

1. On the Support page, tap the blue pencil icon () in the bottom right corner.
2. Type your message.
3. Attach a screen shot of the issue, if appropriate.
4. Tap the Send arrow in the upper right corner.
   

iOS users

If you are unable to find the answer to your question in the help articles, we recommend that you open a Support Ticket.

1. On the Support page, tap the white pencil icon ()in the top right corner.
2. Type your message.
3. Attach a screen shot of the issue using the paperclip icon near the bottom of the page, if appropriate.
4. Click Send in the upper right corner.