Open a Support Ticket

Within the mobile app, the Settings area within your Profile allows you to open a Support Ticket. We recommend that you check out our collection of Help articles before opening a ticket in case you can find the answer to your question before needing to open a ticket.

Jump to the appropriate set of instructions below based on your phone's Operating System.

If you open a ticket outside of RollKall Support's operating hours (M-F, 8A-5P Central Time), we'll address your issue as soon as the office reopens.

Android users

iOS users

Android users

If you are unable to find the answer to your question in the help articles, we recommend that you open a Support Ticket.

1. Tap Profile and on the Settings page, tap Contact Us.
2. Type your message.
   Attach a screen shot of the issue, if appropriate.
3. Tap the send arrow in the message box.
   
   

iOS users

If you are unable to find the answer to your question in the help articles, we recommend that you open a Support Ticket.

1. Tap Profile and on the Settings page, tap Contact Us.
2. Type your message.
   Attach a screen shot of the issue using the paperclip icon near the bottom of the page, if appropriate.
3. Tap Send in the upper right corner.