The Agency Settings section of RollKall allows you to set your agency's default settings including how jobs are posted and assigned, officer approval and assignments, and job fulfillment. If you need to change your agency's defaults, this is the area to return to to make those changes. Also, as you create and assign jobs to officers, you can change the defaults for that position as needed.  

To access the Agency Settings area, click the dropdown to the right of your name in the upper right corner; then select Agency Settings.

To set up your agency's RollKall account defaults, you need to perform the following procedures:

Select how jobs will be posted by default

Select Officer Call Off default setting

Select Location Settings

Select Officer Fulfillment default settings

Set up Payment and Invoice Settings

Select how jobs will be posted by default

Groups you create and manage in this section are not the same as groups of officers. In this area, you create groups of job postings that you can use as an efficiency tool that you can select when posting a job, instead of filling out these sections each time you post a new job.

1. In the Officer Approval & Assignment Groups section, click New Group.
2. Enter a new group Name.
3. Select whether you want to post the job to all officers in RollKall, all of your officer groups, or a specific group of officers.
4. Select whether you want to post the job immediately or at a specific date and time. If you select the latter, fill in your preferences. 
5. Finally, select how officers will be assigned to this job group. Click here to view a page that contains videos about the various assignment types.
   Following are the options.

6. Click Save.
The Group has been added to your list and can be used when posting jobs.

Select Officer Call Off default setting

1. Select whether you want officers to call into the agency, whether RollKall should remove the officer from the job once a replacement is found, or whether the officer should be removed completely from the job.
2. Select how much lead time you will need to refill positions in the Call off Range field.

Select Location Settings

1. Select whether you want to be able to track officer locations via their phone's GPS, while on a RollKall job.

Select Officer Fulfillment default settings

This option allows you to select among agencies for job fulfillment. 

1. In the Agency Requirements dropbox, select an agency or start typing the name of the agency to which you want to open up jobs.
2. Select the agency name when it appears.
3. In the field to its right, select how long you want jobs to be open to your selected agency. If you select Never, the agency will always see your job postings. If you select 2 days, for example, the chosen agency will be able to see the jobs 2 days before the job starts.
   To add more agencies to the list, click Add New Agency Requirements and repeat steps 1-3.

Common example scenarios:

• • If you only ever want jobs open to your agency, select your agency's name and Never in the field to its right. You won't need to select anything else in this entire section.
  • If you want jobs open to your agency and a secondary agency that sees the jobs 2 days before the job is scheduled to start, add both agencies in this upper area and select never. Then see the example below step 4.

4. If there are other agencies you want to exclude from all jobs or limit their ability to see jobs to a certain timeframe, click Add New Excluded Agency and start typing the name of the agency. In the field to its right, if you select Never, the agency will never see your agency's job postings. If you select 2 days, for example, the chosen agency will not be able to see jobs until 2 days before the job starts.

Common example scenario:

• • • If you have a secondary agency that you want to see jobs 2 days before the job starts, add the agency's name and select 2 days in the field to its right. Ensure you have added the agency to the top section and selected Never to its right as well. (See the second bullet under step 3.)
      To add more agencies to the list click Add New Excluded Agency and repeat step 4.

Set up Payment and Invoice Settings

1. In this section, provide any details about your preferred manual process for mail-in payments.