Monitor Payments as an LEA – Rollkall Technologies

By clicking the Payments option in the navigation bar at the top of the page, you can see the statuses of invoices that haven't yet been paid or are in dispute by the client.
Note: Coordinators and Staff cannot view or approve Officer invoices; only LEAs have that capability available to them.

Be aware that RKPay pays officers on Wednesdays.

Monitor payments regularly and contact officers if they need to submit invoices.

Tab	What it displays
Pending Submission	Displays a list of invoices that officers have not yet submitted to the client(s) for payment. You can click the Remind Officer button to send a notification to an officer to submit the invoice.
Pending Review	This tab displays one of the options below, depending on which option your department has selected. If your department has chosen to review and edit officer invoices, this page displays invoices that you need to review and edit as needed; then send to the client. Be sure to select the appropriate Client in the filter to see the appropriate set of invoices. If your department has not chosen to review and edit officer invoices, this page displays invoices that have been sent to the client by the officer and are awaiting approval.
Awaiting Payment	Displays invoices reviewed and approved by the client, but the client has not yet paid them.
Disputes	Displays invoices disputed by the clients. The officer needs to take action before processing can take place.
Recently Paid	Displays invoices paid within the last 6 months. If you want to see invoices paid in a custom timeframe, we recommend that you run the Payment History Report.

Related articles