What do I do if my invoice (timecard) has no clock in/clock out information?

In order to submit an invoice where there is no clock in/out information, follow the instructions below.

1. Ensure you have already signed up for RKPay:

• Open the RollKall app.
• Tap the Earnings icon () on the bottom nav bar.
• Complete your direct deposit information.
  DON'T FORGET A PICTURE OF YOUR PHOTO ID (Preferably a driver's license).
• Tap Save.
  Note: There can be a lag time from when you sign up for RKPay to when the Agency can assign you a position. Therefore, it's best to get signed up for RKPay as you are getting started in RollKall.

      2. Tap My Jobs () icon on the bottom nav bar.

      3. Tap Completed on the top right to navigate to your completed jobs.

      4. Tap the job you would like to submit an invoice for.

      5. Tap Create Invoice.

      6. Update the Invoice Start/End time to match the time for which you want to submit an invoice.

      7. Click Update next to the Start or End time.

      8. Ensure the amount in green at the top matches what you are expecting to receive.

      9. Tap Submit Invoice.

      10. Tap Submit.
      You can track the status of your payment by tapping the Earnings icon () on the bottom nav bar.