Call off of a job

The call off policy for jobs is set up by your agency's coordinator.

Depending on how the job has been set up in RollKall by your Coordinator, you may still need to show up for the job. Jobs can be set up in three ways. The first setup allows the call off to take place only if a replacement is found. In the second scenario, it is OK for officers to call off. In the third scenario, officers must call in and speak with the coordinator.

Following is the procedure to follow if you have been assigned a job, but need to call off of it but your agency has not set up the option for you to search for a replacement.  

1. Log into RollKall.
2. Tap the My Jobs () icon on the bottom nav bar.
3. Tap Upcoming at the top.
4. Tap the job listing that you would like to call off from.
5. Tap the blue icon with the three white dots on it (menu icon) that you see in the bottom right corner.
6. Tap the orange Call Off button.
   Note: While the coordinator will have chosen one of the three ways officers can call off, RollKall may present more than one option at this point. Regardless of which option you choose, the application will only allow you to call off in the way the coordinator has chosen. For example, if calling in is the way the officer must proceed, no matter which option(s) you are presented with, the application will notify you that you must call in and will open your phone's application so you can make the call.

If your agency has enabled the option for you to find your own replacement, follow the procedures below.

Send a replacement request to another officer

1. Log into RollKall.
2. Tap the My Jobs (MyJobs.png) icon on the bottom nav bar.
3. Tap Upcoming at the top of the page.
4. Tap the job listing that you would like to call off from.
5. Tap the blue icon with the three white dots on it (menu icon) that you see in the bottom right corner.
6. Select Call Off.
   The Find eligible officer page opens.
7. Start typing the name of the officer you want to replace you.
8. When the search results appear, tap the name of the officer you want to replace you.
   The Job Replacement page opens.
9. Add a note to the officer if you wish in the Notes field.
10. Tap Send Request.

Withdraw your call off request

1. Log into RollKall.
2. Tap the My Jobs (MyJobs.png) icon on the bottom nav bar.
3. Tap the job to open it.
4. Tap the blue icon with the three white dots on it (menu icon) that you see in the bottom right corner.
5. Select Cancel Replacement Request.
   The Job Replacement page opens.
6. Tap Cancel Request.
7. When the confirmation modal opens, click Withdraw.

Manage a job replacement request you have received

1. Log into RollKall.
2. Tap the Notifications (Notifications.png) icon on the bottom nav bar.
3. Tap the notification that indicates that you have a request to review.
4. Tap Decline or Accept at the bottom of the page as appropriate.
5. When the confirmation modal opens, tap Accept again if you are certain that you want to take the job.
   Jobs you accept appear in the Upcoming list of jobs.