Change an officer's status in RollKall as an LEA – Rollkall Technologies

Remember that if an Officer's status changes (the officer leaves your department or is suspended, for example), you will need to change their status. Many departments also follow a policy that requires annual Officer reverification.

If you are trying to manage Officers who are asking for initial approval into RollKall, refer to this article.

For officers whose status you wish to change, search for them on the Officers page, and after locating them, click Actions>Edit.
The Edit Officer page opens.

Click the Verification tab, and in the Vetted Status field, select the appropriate status.

Status	Description
New	This status is auto-assigned by RollKall to Officers who have started a profile but haven't yet submitted it.
Pending	This status is auto-assigned by RollKall to Officers who have submitted a profile but are awaiting verification.
Verified	This status should be assigned to Officers whose credentials have been verified and can start working RollKall Off-Duty jobs.
Denied	This status should be assigned to Officers whose credentials are insufficient and therefore should not be assigned to jobs in RollKall.
Hold	This status should be assigned to Officers who aren't working Off-Duty jobs due to being placed on Desk Duty, are injured, or temporarily unavailable, and so forth.
Expired	This status is auto-assigned by RollKall to Officers whose verification (which is 1 year long by default) has lapsed.
Pending Reverification	This status is auto-assigned by RollKall to Officers under the following circumstances: Those who have either uploaded their printed verification form for annual processing Those whose Supervisor has responded with a positive verification response from the digital verification link. Note: If the Supervisor does not approve the verification, the officer's status is set to Denied.
Suspended	This status should be applied to Officers who are on suspension. Selecting this option opens another page where you can indicate: Whether the suspension is indefinite or has an end date Whether the Officer should be unassigned from any jobs to which they've applied during the suspension period Provide a reason for the Suspension We recommend you add your name or initials in the Vetted Comments field so other Admins know who put the officer on Suspension. Note: Officers cannot apply to or be assigned to any jobs in RollKall during the suspension period although they can see jobs in the app. In short, Suspension ensures the Officer cannot sign up for any jobs in the RollKall app. If you want the Officer to be able to be assigned to RollKall jobs by other Coordinators/Agencies to jobs they manage, you should put the Officer onto the Do Not Hire list, instead.

Click the Save button.
The Officer's status has now been updated in the RollKall system.

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