There may be a variety of fees on an invoice. This tutorial will provide an understanding of each fee that may be associated to an invoice.
Fees on Invoice
Service fees are fees charged by RollKall. RollKall does not deduct any pay from Officers, Coordinators or the Law Enforcement Agency (LEA). The Service Fee is a percentage charged to the overall bill. For most LEAs, it encompasses the benefits of insurance and potentially RollKall Managed Service fees.
Jurisdiction Fees are fees collected by the Law Enforcement Agency (LEA). These fees are commonly associated to city, admin or vehicle fees that, per policy, must be charged on all or or most invoices.
Some Coordinators charge for their scheduling and supervising of off-duty jobs. The Coordination Fee is commonly charged on an hourly basis or another way may be charging a flat fee on the invoice. The Coordinator will be paid the amount in full and will receive a 1099 at the end of the year from RollKall.
Some states charge sales tax and other states do not. If your company is a 501(c)(3) and should be tax-exempt, please upload your tax-exempt form on the 'Account' page of your portal. If the taxes on the invoice are in question, please reach out to RollKall Support for clarification at 855-440-1164 or email firstname.lastname@example.org.
Credit Card Fees
If paying with a credit card, there will be a 2.99% processing fee. This is a fee to facilitate the transaction.
Why am I being charged RKPay Fees or Service Fees?
Service Fees are charged to off-set the cost of RollKall and does not come at a cost to the Officers or Law Enforcement Agencies (LEAs). The percentage of fees usually encompasses insurance benefits.
Approving Invoices, Learn more