Administrator Users have the capability of adding new Users to RollKall. Adding a new User allows an individual to manage and/or view jobs. This does not pertain to Officers on the RollKall mobile app. After a User is set up in RollKall, they can go to rollkall.com, and click to Login.

Add a New User

Troubleshooting

Resources

Add a New User

Only Administrator Users can add new Users. 

Administrator Users: 

1. Login to RollKall. 
2. Click Your Name in the top right corner.
3. Click Staff from the drop down. 
4. Click + Add User. 
5. Enter the First Name, Last Name, Email address and Phone Number of the new User. The address portion is optional. 
6. Click Save. The RollKall platform will instantly send an invitation to the new User to login to their new account. 

Troubleshooting

I think I need to change someone from an Administrator to a Coordinator. How can I edit a current User?

Click on the User's name on the Staff listing. At the bottom of the 'Edit Staff' modal, click the drop down to adjust their Role. This will instantly update their User settings. 

I'd like to update the User's email login. Can I make this change? 

Click on the User's name on the Staff listing. On the 'Edit Staff' modal, edit their email address. Click Save. This will instantly update the email address they login with so they'll need to be updated of this change. If for some reason, an error appears, this email address may already be in use by the User's account. If an error appears, please reach out to our Support team at support@rollkall.com or call 855-765-5525 for further assistance. 

Resources 

User Types Learn more