The security of your information is our priority. If your Agency would like to enforce Two-Factor Authentication for all Users, our RollKall staff can enable this feature Agency-wide. This feature will require the Two-Factor Authentication for platform Users and all Officers on the RollKall app.

Enforce Two-Factor Authentication for the Agency

Troubleshooting

Resources

Enforce Two-Factor Authentication for the Agency

1. Connect with your RollKall Account Manager to enforce Two-Factor Authentication. 
2. RollKall Users and Officers: When the feature is enabled, Users will be prompted to verify they are the correct person attempting to login with their email address and password. Secondly, by sending a 6-digit verification code through text message. When both parts are verified, the User will gain access to their RollKall account.

Troubleshooting

I don't want to enforce Two-Factor Authentication but would like the User to have the option to turn this feature on. Can my Agency make it optional?

Absolutely! If your Agency doesn't require Two-Factor Authentication, all Users and Officers can still enable this feature. Here's a great tutorial to share with those Users who want to turn this feature on: ARTICLE   and here's a great article for Officers, using the app, who want to turn this feature on: ARTICLE

Resources

Read more about RollKall System Security Learn more