To protect your login, secure it using Two-Factor Authentication in RollKall. Receive a text message with a verification code each time you login to provide the peace of mind and security on your account. 

Enable Two-Factor Authentication

Troubleshooting

Resources

Enable Two-Factor Authentication

Would you like RollKall to teach you how to enable Two-Factor Authentication? Login to your RollKall account and click the appropriate User link for a walkthrough: Administrator Coordinator Staff View Only

1. Click Your Name in the top right corner of the screen.
2. On the drop down, click Account.
3. Scroll to the section titled 'Security', and click Enable to the right of Two-Factor Authentication.

Troubleshooting

Why is Two-Factor Authentication important?

This feature will strengthen the security to login by requiring two types of information from the User (email and text message). These two, separate and distinct forms of identification verify the User's identity at login. 

Am I required to use Two-Factor Authentication? 

Some agencies require it and other agencies will make it optional. Please speak to your LEA leadership to determine if it should be required. 

Resources

Require all Users at your Agency to use Two-Factor Authentication Learn more